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Your right to privacy and security while using the Shade Fittings website is respected and any information used is secure and safe.
Personal Information
In order to process and deliver online orders, it is necessary for us to obtain personal information such as name, address, e-mail and contact numbers. When we collect personal information about you we make a record of it. We do this when • you visit our site • you purchase products from us on-line • you register with us e.g. create an account • you communicate with us online • you deal with us in a way that requires the taking of personal information. This information is not shared with other third parties except for the purpose of completing an order. Email addresses and telephone numbers may be kept for the sole purpose of contacting you with regards to matters concerning your order. Customers' personal information is not sold, rented or made available to anyone other than Shade Fittings
Transport & Shipping
We need to write your address and phone number on a consignment note or airway bill for transport & shipping purposes.
Credit Cards
Processing purchases Credit Card information is not shared with outside agencies to process purchases. We process all transactions from our office in order to increase security. All information that you provide when placing an order or inquiring about our products is used only to complete and dispatch. Once we have processed the credit card transaction, the information is destroyed. Credit card details will not be kept after the completion of each order. Encryption Shade Fittings takes the upmost precautions to protect users information. When sensitive information is submitted via the web site that information is encrypted and is protected by industry technology equivalent to that used by Banks for online banking transactions. Our secure web pages use SSL certificate to ensure secure transmission of your information. This ensure the information you send is encrypted. Third parties Customers' credit card information is not sold, rented or divulged to any third party.
Disclosure of Personal Information
Shade Fittings contracts with trusted companies to act on our behalf in the processing of online orders and delivering packages. Those companies are provided only with the information required to perform their specific function and may not be used for any other purpose. We do reserve the right to co-operate with Local, State or Federal officials in any legal investigation where unlawful activity, such as fraudulent credit card use, is suspected.
Data Security
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information collected, we have in place appropriate physical, electronic and managerial procedures to safeguard all information collected on-line.
Cookies
A small file known as a cookie automatically recognises you when you visit our website. The primary use of our cookie is to keep track of what you place in your shopping basket. Depending on the security settings of your browser programme, our cookie file may or may not be installed. If the security setting you have prevents our cookie file from being installed your shopping basket will be unable to retain anything in the cart and you will be unable to make an online purchase. Refer to your IT advisor or security settings if you are blocked from using our website.
Queries
Should you have any queries about our privacy policies, please feel free to email us at orders@shadefittings.com.au.
